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UI-related accidents

It is always useful to keep track of past accidents, incidents, disasters and other negative events, that occurred because of poor interaction design, even if they happened long time ago with non-digital systems, because the reasons of design-decisions are human-specific, and humans do not change as fast as evolution of technologies.

Please keep in mind, that there is never a single reason of the incident — it is always a sequence. Phrases like “poor UI killed” are oversimplification, and they are only good for tabloids and clickbait headlines, not for professional interest.

  • Eastern Air Lines Flight 401
  • Air Inter Flight 148
  • USS John S. McCain and Alnic MC collision
  • USS Vincennes and Iran Air Flight 655
  • Jeep Grand Cherokee shifter and death of Anton Yelchin
  • Therac-25
  • VSS Enterprise crash
  • Air France Flight 447
  • Three Mile Island nuclear power plant meltdown
  • M/S Herald of Free Enterprise ferry capsize
  • British Midlands Airways Flight 92